Refund Policy

Our refund terms for TorScript purchases.

Overview

We want you to be completely satisfied with your purchase. If TorScript does not meet your expectations, we offer a refund under the following conditions.

14-Day Money-Back Guarantee

You may request a full refund within 14 days of your purchase date. No questions asked.

How to Request a Refund

  1. Email us at support@torscript.com with your order number
  2. We will process your refund within 3-5 business days
  3. The refund will be issued to your original payment method

After 14 Days

After the 14-day period, refunds are issued at our discretion and only in cases where:

  • The Software has a critical bug that prevents core functionality and we are unable to fix it
  • The Software does not match the features described on our website

Non-Refundable

Refunds are not available if:

  • You have used the Software beyond the refund period
  • Your license has been suspended due to a terms violation
  • You simply changed your mind after the 14-day period
  • You purchased the wrong plan (we can help you switch plans instead)

Support Renewals

Support and update renewal purchases are non-refundable once the renewal period has begun.

Contact

For refund requests, email support@torscript.com with your order number.

UNIVERSALHOMEANDTECH LTD
Company No. 16534780
15a Shrubbery Road, London, SW16 2AS, United Kingdom

Last updated: 27 March 2026